How to connect strategy and operations ...?

Four pillars - the implementation and it does not matter what we implement e.g. a strategy, a process or an application is the most critical action. It is change. The success depends e.g. on how we involve the people who are affected, do the people change themselves or do we change the people, how do we communicate.

The project and change management approach of 21st-HR is taking care of this dimensions of implementation and change.

Cobb's Paradox (Martin Cobb)

"We know why projects fail; we know how to prevent their failure, so why do they still fail?"

The quality assurance approach which I applied in the last 8 years is finalizing the comprehensive implementation approach. It is based on quality gates and involving the whole internal and if needed external project team.